Paying your Rent

Payment information for Frittons Tenants

You can make a rent payment at any time of the day using our secure online payments system.


Our special secure website allows you to pay your rent securely online. The service is designed to be flexible and safe.


We ask that residents set up direct debits to pay rent. This is a convenient and effective way of ensuring your rent is paid on time. Alternatively, you can make a on-off payment using our secure online payment portal.

Other ways to pay your rent

Paying your rent has never been easier!

Whether it’s paying your rent, service charges or rent arrears, we want to make the process really simple and easy. That’s why there are lots of ways to pay the money you owe, you just have to pick which one is right for you.


As you know, it’s really important that your rent and charges must be paid on time. There are a number of other ways to pay your rent, such as:

Direct Debit

It's one of the easiest ways to pay your bills. Once you have set it up you can forget about it and your rent will be paid without you having to remember when it is due.

We will take the agreed amount directly from your bank account. If the amount changes we will give you 14 days' notice before it's due to be taken. You choose whether to pay every week or every month by Direct Debit.

Standing Order

This is an arrangement you make with your bank, for them to pay your rent directly into our bank account. We cannot change the amount of this payment, so if the rent goes up or down you are responsible for letting your bank know.

To set up a standing order, you'll need to complete a form which you can get from your bank. Once this is done forward it to your bank letting them know how much you will be paying us and the date you want it to be paid.

One-off Payment

Tenants can also make a one-off payment online by completing the field above, simply enter the agreed rent amount in the field and select the make a one-off payment option. You will be re-directed to GoCardless Payment Portal where you will be required to enter your personal details along with your bank details in-order to complete this transaction.

Internet Banking

If you bank online, you can also pay your rent online through your bank's website. To do this, you just need our bank details and your tenancy reference number, so that we can identify your payment. Call our Finance Team on 0203 489 0718 for our bank account details.