Our Tenants

We'll take good care of you!

Renting a property may seem daunting at first. At Frittons, our goal is not only to help make the process as stress free as possible, but also working towards maintaining a long-term relationship with our tenants.

We believe that building key relationships with our tenants is what makes us the ideal letting agent for our tenants. The initial stage of any potential let is to help and find you a property that you are interested in and as a bonus, we will NOT charge any agency fees.

Our website contains hundreds of properties advertised by Frittons and agents across the United Kingdom. Our goal is to ensure happy, sustainable tenancies from application and throughout your tenancy with us.

We will be on hand to answer any queries you may have. Call us on 0203 489 0178 or e-mail us on info@frittons.co.uk

Looking to Rent

We have all the information you need

We have a fantastic selection of properties for rent. Looking for a house to rent? We have a wide range available from modern town houses to period terraces and suburban family homes. If you are looking for a flat to rent? We have something for everyone, from studio apartments to penthouse pads, modern new developments to period conversions.

Our friendly and professional team have a wealth of experience and are happy to offer you honest advice on every aspect. Arranging a viewing couldn’t be easier.

Simply add the property to your viewing list on our website and request a viewing online, or give us a call on 020 3484 0178 if you would prefer to speak to someone in our team.

How do I arrange a viewing?

Arranging a viewing is easy as pie, if you have found an interest in one of our properties and would like to view any of our rental properties you can do this via phone or e-mail. Simply email your enquiry and arrange a viewing directly. Our flexible viewing times are designed to suit you. Our specialised agents will be happy to explain the process of the tenancy application should you wish to.

How do I make an application?

Once you have selected your ideal property, we’ll need you to complete your Tenancy Agreement. Simply arrange a meeting with one of our agents who will happily arrange your tenancy agreement for you. Unlike most letting agencies, Frittons is Fee Free and will not charge you anything for to use our services. The application form consists of three sections:

  • Guidelines – Tenancy Application and Required Documents
  • Application Form – Personal Information, Employment History and more
  • Reference* – Pay a tenancy application fee which includes credit referencing charges.

If you have a bad credit history, you will need a guarantor, who will also need to undergo the reference checks.

Our credit search agency will provide us with your electoral roll registration, bankruptcy, tenant score, previous or current letting agent or landlord report. The information supplied to us by the credit search agency will be used to trace tenants who vacate leaving property damage or in rent arrears.

Moving into your new home

The process of moving into your new home is easy and straight forward once your application has been successfully referenced. Our agents will contact you to confirm your move in date, payments due including rent and deposit- which you will be required to bring with you on the day you sign your tenancy agreement. A copy of your tenancy agreement will be provided to both parties including the guarantor along with the guarantor agreement (if applicable) who will also need to be present.

Before you sign your agreement, we will go through all important elements with you on the day to ensure that you understand your rights and responsibilities as a tenant/ Once confirmed and accepted, all parties named on the agreement must sign the agreement, photographs and inventory sheets. You will also be requested to complete a standing order form your ongoing payment of rent.

If you are receiving housing benefit, we will require proof that housing benefit is to be paid directly to ourselves or if paid direct to you, you will be required to make arrangements to pay your rent via standing order.

For any private rental property, you will be entitled to certain rights and responsibilities and once you sign the tenancy agreement you are making a legal commitment to adhere to the terms and conditions set out in the tenancy agreement. Therefore, it is imperative that on the day you arrange to sign your agreement, you read it carefully and ask any questions before you sign.

Moving Out Process

After receiving your moving out notice by post, our team will write back to confirm and acknowledge receipt and provide you with move out date, we can also request provide final rent statement of account. We will arrange a final inspection and check inventory and photographs taken on the day you leave. On collection of the keys we will require to provide a forwarding address and contact details in order to send written notification to utilities companies and local authorities on your behalf.

If we are satisfied by the ‘fair wear and tear’ condition of the property we will agree to the DPS in releasing your deposit to your nominated account. If damage or non-payment of rent is evident we will make an application to have the deposit sent to the landlord.

Frequently Asked Questions

A few things you need to know

At Frittons we want to ensure that your tenancy is smooth and stress free from move in to move out. As a response to feedback from our tenants, we have created a series of helpful videos covering the questions we are most often asked.

At Frittons, we understand that moving into a new home can put a large financial burden on you. As if raising money for an upfront deposit, and having to pay a 1-2 months’ rent upfront isn’t enough. At Frittons, we can guarantee that you will not find an Estate Agency like us, who will offer you a Fee Free Service.

We don’t charge hefty Agency Fees, the only fees you will be paying with Frittons when moving into your new home, will be your Reference Fee.

Our Reference Fee is £120 including VAT.

Our agents will contact you once all references and checks have been carried out to discuss potential move-in dates. Should you require an update after 5 working days (not including weekends or bank holidays) please call us on 0203 489 0718 or contact us via e-mail at info@frittons.co.uk

If you have a specific date or time you wish to move-in, this must be advised at the application stage. However, no guarantees can be given as to a move-in date until all references and checks have been satisfied. We cannot provide you any information obtained from the credit reference other than to say that it was satisfactory or not satisfactory.

The Tenancy Deposit Scheme was introduced in April 2007 as part of the Housing Act 2004 for all assured short-hold tenancies in England and Wales. All our tenants are required to pay a deposit which is held against the move in inventory and pictures and is equal to one-month rent.

Frittons is a member of the My Deposits Scheme and all our bonds are registered within 28 days of being received, full details including address and contact numbers will be provided in your tenancy agreement.

More information can be found on the My Deposits Website. Deposits are held to ensure the tenant looks after the property and as a safeguard against unpaid rent and utility bills.

Your deposit is fully refundable at the end of a tenancy and after you have moved out the property and provided proof that all utility bills have been paid in full.

After you have settled in your new home, our agents will arrange for a visit within 3-5 months after the commencement of your tenancy. The purpose of our visits, is mainly to ensure the property is being maintained and to discuss any issues you may have to ascertain whether you wish to renew your tenancy.

The renewing of your tenancy and the length will be in consultation between you and the landlord. We will inform the landlord of your decision and if they approve to extend your tenancy, we’ll renew your agreement at the end of your current tenancy. Should you decide not to renew your tenancy at the end of your first term you will need to provide one months’ notice in writing.

All private tenants have some basic legal rights, if you have moved into the property after 1st April 2007 you have a few extra rights that tenants whose been living in their homes from before this date wont normally have.

As a tenant, you have the right to:

1. Live in a Property That’s Safe and in a Good State of Repair

2. Your deposit returned when your tenancy ends

3. Know who your landlord Is

4. Live in the Property Undisturbed

5. See an Energy Performance Certificate for the Property

6. Be Protected from Unfair Eviction and Unfair Rent

7. Have a Written Agreement if you have a Fixed-Term Tenancy of more than 3 Years

More information regarding your rights can be found on: https://www.gov.uk/private-renting

As a private tenant, you must provide the landlord access to the property to inspect it or carry out any repairs. The landlord and agent must provide you with at least 24 hours’ notice and a reasonable time to visit the property, unless it’s an emergency and they require immediate access.

You must also:

1. Look after the property e.g. turn off water at mains if your away in winter.

2. Pay the agreed rent even if repairs are needed or you’re in dispute with us.

3. Pay other charges as agreed – these may include Council Tax or Utility Bills.

4. Repair or pay for any damage caused by you, your family or friends.

5. Inform the landlord or letting agent in a timely matter of repairs needed.

6. Only sublet a property if the tenancy agreement allows it.

7. If you don't fulfil your responsibilities, we have the right to take legal action.

8. Notify us of any change in circumstances that may affect your ability to keep up to the conditions of your tenancy e.g. becoming unemployment.

More information regarding your rights can be found on: https://www.gov.uk/private-renting